Terms of service

We are a trade-only company.

By accessing or using this Site or by placing an order through our Site, you agree to accept all the Terms and Conditions and therefore have entered into an agreement with the Contract Furniture Store Ltd, governing your use of our Site.

In addition, when you use any current or future Contract Furniture Store Ltd. service(s) and/or product(s), you will also be subject to the guidelines and conditions applicable to such service(s) or business, including the Privacy Policy, which sets out how the Contract Furniture Store Ltd. will use personal information you provide or will provide us. If there is any conflict between the Privacy Policy and these Terms, then the Terms will prevail.

Our Trade Minimum order value is £2,000 excluding VAT, although in some circumstances we will accept a lower order value with a surcharge.

We require a 100% deposit to progress an order, unless otherwise agreed in writing.
Alterations or cancellations made more than 24 hours after an order is placed will be charged in full if the Contract Furniture Store Ltd incurs costs.

We offer a standard one-year guarantee against manufacturing faults on all products. This is extended to five years on many products, dependent on the manufacturer; this does not affect your statutory rights.
Many of our suppliers provide European CATAS certification for their products, which are available upon request and demonstrate certified quality standards.

Any practices that deviate from our suppliers' approved specifications or guidelines will declare any warranty null and void.

Full terms & conditions are available on request by writing to us at the address listed in our Contact section.

The Contract Furniture Store Ltd 
71-75 Shelton Street 
Covent Garden 
London 
WC2H 9JQ

Registered No. 11879434

VAT No. 318499662